Immigration DNA Test Frequently Asked Questions
Get answers to our top questions about Immigration DNA testing services.
The Embassy/Consulate or Citizenship Office will issue a letter identifying which relationships are to be verified. We require a DNA sample from each person listed in the letter you receive from the Embassy/Consulate or Citizenship Office.
For immigration DNA testing, we will set up a sample collection appointment for each person to be tested in Canada. For individuals with an overseas collection, we will request a DNA collection appointment booking. For both the sponsor (typically in Canada) and each applicant (typically overseas), an authorized collector will verify the donor’s identity and collect the DNA sample. The DNA sample is collected by rubbing a soft swab on the inside of the cheek. It is a pain-free, routine procedure, gentle enough for a newborn baby.
The DNA LAB takes pride in maintaining an average 5 business day turnaround time starting once all samples are received and full payment has been provided. Please note that while we request appointment bookings for individuals with overseas collections, we have no control over the timing of overseas sampling as required by IRCC and we are unable to start our testing until we have received all samples.
The reason this is recommended is that half a person’s DNA comes from their biological mother and the remaining half comes from their biological father. By comparing the mother’s DNA with the child’s DNA it will help to determine which half came from the mother and therefore which half must have come from the biological father. Including the mother will typically produce a more conclusive result. In rare circumstances, not testing the mother can produce an inconclusive result.
The Canadian sponsor will need to provide two pieces of government-issued identification, including one valid government-issued photo ID. A recent passport photo is required and is to be submitted at the time of the sample collection (this photo will not be returned). A Certificate of Consent form will need to be completed for each donor. The Canadian sponsor will also need to complete a Release and Consent form. For each applicant overseas, he or she must also submit a recent passport photo along with any government-issued document(s) that prove identity.
Only clinics or agents authorized by the Embassy will collect the DNA samples overseas. In many cases, a government officer will be assigned to collect the sample. An Embassy officer will witness the sample collection and they are generally in charge of sealing and shipping the samples. In Canada, the sample collection is completed at one of 300+ authorized DNA collection locations by a trained DNA collector. These sites are required to follow The DNA LAB-specific protocols that ensure all samples are identified, collected properly, sealed and secured. Upon receipt at The DNA LAB, all packages will be inspected to ensure that there is no evidence of package tampering. If there is any concern regarding the integrity of the DNA samples, we will request a re-collection of the DNA sample.
The Booker or an individual authorized by the Booker may request cancellation of a DNA Testing Service after the Booking Date. If THE DNA LAB INC. is advised within 30 days following the Booking Date and DNA analysis has not started, the amount charged may be refunded, less an administrative fee of $100 and any applicable sample collection fees, no-show fees, courier fees, third-party charges, recollection fees, or other costs already incurred by THE DNA LAB INC., as applicable.
Except where THE DNA LAB INC. determines otherwise, or where different terms are required or permitted by contract, agency or government program requirements, or applicable law, no cancellation refund can be given once DNA analysis has started or more than 30 days have passed since the Booking Date.
Refunds, where approved, will be issued to the original payer and may be returned to the original payment method or handled in another manner determined by THE DNA LAB INC., subject to payment processor, card issuer, and banking requirements.
Different cancellation, refund, invoicing, or administrative-fee terms may apply where required or permitted by contract, agency or government program requirements, or applicable law.